PROACTIS Services

PROACTIS Group offers its customers a wide range of professional services to support the evaluation, implementation and ongoing support of its software. This includes:-

  • Implementation Services: Experienced PROACTIS consultants will help you design, configure and deploy your PROACTIS solution to ensure that business objectives are met in the fastest possible time. With over 350 PROACTIS implementations under our belt, we understand the ingredients of a successful implementation project.
  • Support Services: The PROACTIS Support team is directly connected to our product development, consulting and technical teams, to give you all round technical and application expertise that you can rely on. The PROACTIVE Support helpdesk enables customers to log problems and provide a response within guaranteed timescales.
  • Education Services: PROACTIS training courses provide system users with the right level of knowledge, skills and techniques to support and use PROACTIS systems to the greatest effect, ensuring you achieve maximum ROI on your technology investment.
  • Managed Services: PROACTIS’ range of Managed Services, including Application Management and Hosted Management, frees your IT team to focus on other operational tasks and provides a flexible outsourcing solution, supported by PRAOCTIS experts, to meet your unique business needs.
  • Upgrade Services: PROACTIS’ Upgrade Services are designed to facilitate fast, well-planned and well-executed upgrades to the most current PROACTIS level. Our consultants will guide you in how to get the very best out of the new PROACTIS version to ensure you achieve maximum return on investment.
  • Optimisation Services: After implementation, we continue to work with customers to identify further opportunities for cost savings. Our Process Review and Improvement Service is available at varying levels to reflect the size and shape of the business challenge at hand.