Employees at all levels of an organisation need to buy
goods and services - sometimes outside of the normal purchasing
process. Most commonly, travel and accommodation costs incurred on
behalf of the organisation need to be reclaimed.
In many such cases the process to do so is a manual effort, with
no validation or appropriateness checks, and claims being paid
without authorisation or reference to the "corporate rule book". A
lack of control in this area introduces risk, including:
- Reimbursement/reclaim may take place without authorisation
- Purchases from unauthorised sources are facilitated
- Costs are often attributed to the wrong accounts or
departments
- No one really knows what's being bought over time - little
information is available to support procurement improvements such
as supplier consolidation
- There is no opportunity for spend analysis or visibility of
purchasing trends
- Employees often become frustrated with the process, or with
delays in settlement
Working with our clients, PROACTIS addresses these issues.